Mobile Force - Field Units Application

Mobile Force is a SIP application that allows phone and video calls for small work teams over 3G or Wi-Fi.

The application offers a simple user interface with excellent audio quality over an IP infrastructure.

The application is available for Android devices and is an excellent solution for field teams interested in establishing an internal phone network for transferring calls, video, images, and DATA.

Developing a communication application for emergency forces addresses the need for efficient real-time communication among emergency teams. Its key features include Push-to-Talk (PTT), video sharing, and location sharing, ensuring that field teams and control centers can efficiently communicate during critical operations.

Client Objectives

• Real-time communication: In emergency situations, every second matters. The client sought a solution that offers immediate voice communication without delays and without relying on cellular networks.
• Visual information sharing: Emergency forces often need to send and receive visual details such as fire scope, roadblocks, or casualty situations quickly.
• Team member tracking: In numerous emergency situations, knowing the exact location of each team member is vital for coordination and ensuring their safety.

• Network diversity: Ensuring the application functions in areas with weak or unstable network connections.
• Security: In emergency response scenarios, secure communication is paramount. Developing a solution that encrypts data and prevents unauthorized access was crucial.
• Usability under high-pressure situations: The interface needed to be user-friendly, ensuring that emergency teams could operate it intuitively even under pressure.
• Integration with existing systems: Many emergency forces already had communication tools. The new application needed to integrate cleanly with these systems.

Our Solution in Application Development

• Adaptive connectivity: The application was designed to automatically adapt its data usage based on the strength of the network connection, ensuring uninterrupted communication.
• End-to-end encryption: Every piece of communication, whether voice, video, or location data, was encrypted to ensure absolute security.
• Intuitive interface: By involving field personnel in the planning process, we created an interface specifically tailored to their needs and work processes.
• Flexible APIs: The application was developed with open APIs, allowing seamless integration with a wide range of existing communication tools and systems used by emergency forces.
• Geographic tagging and live location: Real-time location sharing was enhanced with geographic tagging capabilities. Event managers could mark specific areas of interest or danger and provide additional context to their teams.

Results

1. Improved coordination: The Push-to-Talk feature reduced the time required to convey messages, resulting in quicker response times.
2. Better situational awareness: Video sharing and location sharing meant both control centers and field teams had a comprehensive view of the situation, enabling better real-time decision-making.
3. Safety and accountability: Real-time location tracking allowed commanders to monitor their teams, ensuring everyone's safety and accountability during operations.
4. Positive user feedback: Emergency teams reported a significant improvement in their ability to communicate and coordinate, especially in challenging environments.